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 Post subject: How quickly are inactive accounts deleted?
PostPosted: Wed Apr 14, 2010 12:04 am 

Joined: Thu Mar 18, 2010 12:51 pm
Posts: 11
My main account is *Tommy
Roughly two weeks ago, I made a mule account. I could've SWORN the name was *Tommy-Mule, but even if it wasn't, I know it was something similar to that. I made about 4 characters on the account and filled it with items. Now, two weeks later, I tried to log back into it and can't seem to get in. Like I said, I've tried every name I could've possibly entered and it said the account didn't exist.

Is this an error on my end, or was the account deleted for some reason (a couple weeks of inactivity, etc)?

I registered it with my email address (tspirtle@gmail.com), so if it IS an error on my end, if there any way to recover the login information?


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 Post subject: Re: How quickly are inactive accounts deleted?
PostPosted: Wed Apr 14, 2010 12:28 am 
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Joined: Tue Sep 01, 2009 1:34 am
Posts: 386
pfft, don't believe my advice!

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 Post subject: Re: How quickly are inactive accounts deleted?
PostPosted: Wed Apr 14, 2010 12:48 am 

Joined: Thu Mar 18, 2010 12:51 pm
Posts: 11
Lol, what was you advice?


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 Post subject: Re: How quickly are inactive accounts deleted?
PostPosted: Wed Apr 14, 2010 2:09 am 
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Joined: Mon Aug 31, 2009 5:05 am
Posts: 422
They aren't deleted. The email recovery only works on bnet though.

So there is two options here, either you have forgotten the accountname/password or you gave your pass to someone and they changed it.


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 Post subject: Re: How quickly are inactive accounts deleted?
PostPosted: Wed Apr 14, 2010 8:57 am 

Joined: Thu Mar 18, 2010 12:51 pm
Posts: 11
Well, I know for sure what the password would be, as I use the same password on all of my Diablo accounts. I didn't give the account name/pass to anyone - no one even knew I had a mule account, actually.

I've used two different methods of finding the account name:
1) Entering the account name into the login screen w/ my password
2) Using the "/f a" command in chat and trying different names. If the account doesn't exist, it says so.

I've tried every combination of "TommyMule", "Tommy-Mules", "Tommy_Mule", "TMule", etc.
I'm 99% sure the character names on the account were TMule-Armor, TMule-Weapons, etc.

Is there anywhere I can view a list of registered users (Similar to the realm status feature)? Or is it possible for Duff to see what account names are linked with a certain email?


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 Post subject: Re: How quickly are inactive accounts deleted?
PostPosted: Wed Apr 14, 2010 9:14 am 
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Joined: Fri Aug 07, 2009 10:48 am
Posts: 2432
maybe someone guessed the pw - cleaned out the accounts and then deleted them.

have anyone who dislikes you that much?

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 Post subject: Re: How quickly are inactive accounts deleted?
PostPosted: Wed Apr 14, 2010 10:36 am 

Joined: Thu Mar 18, 2010 12:51 pm
Posts: 11
No one that I can think of. Besides, my password is 10 random letters/numbers, so no one could guess it.
I'm not getting an "Incorrect password" error - I'm getting a "Account doesn't exist" error.

Maybe we'll just have to have a donation and let everyone restock my
mules. Haha :-P


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 Post subject: Re: How quickly are inactive accounts deleted?
PostPosted: Wed Apr 14, 2010 3:22 pm 
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Joined: Thu Aug 06, 2009 7:26 pm
Posts: 327
Location: Quebec, Canada
Accounts can't be deleted. I have to manually wipe them.

I sent you the info you were looking for.


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 Post subject: Re: How quickly are inactive accounts deleted?
PostPosted: Wed Apr 14, 2010 3:24 pm 

Joined: Thu Mar 18, 2010 12:51 pm
Posts: 11
Sweeeeeeet. Thanks so much man.


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